Big Education Trust IT Support

General

---

FAQ 3

• Requesting Desktop Website
• 5 Ways to Improve Internet and WiFi Signal Performance
• MFA for ApprovalMax

Getting Started 2

• Enrol new ID card to EntrySign
• Webcam Images May Appear With Grey Tint or No Image

Software

---

SIMS - Hosted 4

• How to download Hosted SIMS to your Mac Computer
• How to install SIMS on a Windows PC
• Updating your SIMS User Account (Mac)
• Activation instructions for the SIMS teacher app

Office 365 1

• Installing Office 365 on your Device

SAGE 1

• SAGE Install

Windows 1

• Installing Windows Updates & Optional Updates and Drivers

Google

---

Migrating Data 2

• How can I export/download all of my Google Drive and other data?
• Backing up local files to Google Drive

Chrome Remote Desktop 1

• Using Chrome Remote Desktop to Access Your School Desktop Remotely

Hangouts 2

• Students - How to join a Google Hangout
• Teachers - How to setup and join a Google Hangout

Google Sites 1

• Edit Sites on iPad

Google Chrome 4

• Google Chrome - Change a site's camera & microphone permissions
• How to enable 2-Step Verification on Google Account
• SSQ Google Workspace Introduction
• Primary Shared Drive > Google Drive - Files Missing Workaround

1:1 Device Scheme

---

Insurance Claims 2

• How to make an Insurance claim - Accidental Damage
• How Do I Pair my ZAGG Rugged Messenger Keyboard?

Multimedia

---

The Source 1

• Reset Student Password

Phone System

---

Getting Started 1

• Listen to voicemails from another extention on your handset

EntrySign

---

Access 0

IT Office Use

---

ID Badge Process 0

Networking

---

WiFi 1

• Use the Passthrough port on Ruckus Access Point